Q&A
Answers to the most common questions about how Thrive Primary Care works, what’s included, and how to join.
What is Thrive Primary Care?
Thrive Primary Care offers a unique care model, removing intermediaries like insurance companies and administrators who impact the patient care experience. Instead of high insurance premiums, patients pay a flat rate (monthly or annually). This leads to better health outcomes, lower hospitalization rates, and reduced costs. Patients have more time with their physicians and flexible appointment types, including in-office, telehealth, phone, or even home visits. HSA funds can be used for the membership fee.
Do I Have to Have Insurance?
Yes. We encourage all patients to have insurance to cover referrals and high-cost events like hospitalizations. Insurance ensures that life-changing emergencies do not create life-long debt.
What If I Need to See a Specialist?
Thrive Primary Care physicians have strong relationships with many Sacramento-area specialists. They work directly with specialists as advocates, ensuring you get the care you need.
What is Thrive Primary Care?
Thrive Primary Care offers a unique care model, removing intermediaries like insurance companies and administrators who impact the patient care experience. Instead of high insurance premiums, patients pay a flat rate (monthly or annually). This leads to better health outcomes, lower hospitalization rates, and reduced costs. Patients have more time with their physicians and flexible appointment types, including in-office, telehealth, phone, or even home visits. HSA funds can be used for the membership fee.
Do I Have to Have Insurance?
Yes. We encourage all patients to have insurance to cover referrals and high-cost events like hospitalizations. Insurance ensures that life-changing emergencies do not create life-long debt.
What If I Need to See a Specialist?
Thrive Primary Care physicians have strong relationships with many Sacramento-area specialists. They work directly with specialists as advocates, ensuring you get the care you need.
What is Thrive Primary Care?
Thrive Primary Care offers a unique care model, removing intermediaries like insurance companies and administrators who impact the patient care experience. Instead of high insurance premiums, patients pay a flat rate (monthly or annually). This leads to better health outcomes, lower hospitalization rates, and reduced costs. Patients have more time with their physicians and flexible appointment types, including in-office, telehealth, phone, or even home visits. HSA funds can be used for the membership fee.
Do I Have to Have Insurance?
Yes. We encourage all patients to have insurance to cover referrals and high-cost events like hospitalizations. Insurance ensures that life-changing emergencies do not create life-long debt.
What If I Need to See a Specialist?
Thrive Primary Care physicians have strong relationships with many Sacramento-area specialists. They work directly with specialists as advocates, ensuring you get the care you need.
What If I am Hospitalized?
With Thrive, your physician team acts as your advocate should you be hospitalized. Notify our office, and we’ll coordinate directly with your care team so you and your family can focus on healing.
Do You See Children?
Absolutely! We see children of all ages, including newborns. As mothers, we understand parents' needs and are available to care for your child and answer questions.
Do You Manage Chronic Pain?
Currently, our physicians do not manage chronic pain with narcotics for new patients. Former patients with prior prescriptions, please contact us.
What If I am Hospitalized?
With Thrive, your physician team acts as your advocate should you be hospitalized. Notify our office, and we’ll coordinate directly with your care team so you and your family can focus on healing.
Do You See Children?
Absolutely! We see children of all ages, including newborns. As mothers, we understand parents' needs and are available to care for your child and answer questions.
Do You Manage Chronic Pain?
Currently, our physicians do not manage chronic pain with narcotics for new patients. Former patients with prior prescriptions, please contact us.
What If I am Hospitalized?
With Thrive, your physician team acts as your advocate should you be hospitalized. Notify our office, and we’ll coordinate directly with your care team so you and your family can focus on healing.
Do You See Children?
Absolutely! We see children of all ages, including newborns. As mothers, we understand parents' needs and are available to care for your child and answer questions.
Do You Manage Chronic Pain?
Currently, our physicians do not manage chronic pain with narcotics for new patients. Former patients with prior prescriptions, please contact us.
Why Thrive Primary Care?
Our physicians left the fragmented healthcare system to provide better care for their community. This model helps both physicians and patients thrive, removing barriers that benefit insurers and corporations over actual care.
Do You Provide 24/7 Services?
We prioritize emergencies while maintaining a healthy work-life balance. Our email platform allows patients to message us for non-urgent requests. Responses are same-day or next business day.
Can I Pay with HSA?
Yes! HSA funds can be used to pay all or part of your membership fee.
Why Thrive Primary Care?
Our physicians left the fragmented healthcare system to provide better care for their community. This model helps both physicians and patients thrive, removing barriers that benefit insurers and corporations over actual care.
Do You Provide 24/7 Services?
We prioritize emergencies while maintaining a healthy work-life balance. Our email platform allows patients to message us for non-urgent requests. Responses are same-day or next business day.
Can I Pay with HSA?
Yes! HSA funds can be used to pay all or part of your membership fee.
Why Thrive Primary Care?
Our physicians left the fragmented healthcare system to provide better care for their community. This model helps both physicians and patients thrive, removing barriers that benefit insurers and corporations over actual care.
Do You Provide 24/7 Services?
We prioritize emergencies while maintaining a healthy work-life balance. Our email platform allows patients to message us for non-urgent requests. Responses are same-day or next business day.
Can I Pay with HSA?
Yes! HSA funds can be used to pay all or part of your membership fee.
What If I Need Care After Hours?
We always have a physician available for emergencies, even on weekends and holidays. If needed, we’ll assist by phone, telehealth, or in some cases, an office visit to avoid unnecessary Urgent Care or ER visits.
Will My Insurance Get Billed?
For most, insurance is not billed for visits. Medicare and Tricare patients’ services are billed as required by law. For others, insurance is only billed for vaccines and similar items—no copays for physician visits at Thrive.
Can Non-Patients Book Aesthetic Visits?
Yes. Anyone can schedule aesthetic appointments with Dr. Rishwain. These do not include access to primary care services.
What If I Need Care After Hours?
We always have a physician available for emergencies, even on weekends and holidays. If needed, we’ll assist by phone, telehealth, or in some cases, an office visit to avoid unnecessary Urgent Care or ER visits.
Will My Insurance Get Billed?
For most, insurance is not billed for visits. Medicare and Tricare patients’ services are billed as required by law. For others, insurance is only billed for vaccines and similar items—no copays for physician visits at Thrive.
Can Non-Patients Book Aesthetic Visits?
Yes. Anyone can schedule aesthetic appointments with Dr. Rishwain. These do not include access to primary care services.
What If I Need Care After Hours?
We always have a physician available for emergencies, even on weekends and holidays. If needed, we’ll assist by phone, telehealth, or in some cases, an office visit to avoid unnecessary Urgent Care or ER visits.
Will My Insurance Get Billed?
For most, insurance is not billed for visits. Medicare and Tricare patients’ services are billed as required by law. For others, insurance is only billed for vaccines and similar items—no copays for physician visits at Thrive.
Can Non-Patients Book Aesthetic Visits?
Yes. Anyone can schedule aesthetic appointments with Dr. Rishwain. These do not include access to primary care services.
Can I Join the Female Athlete Program Without Being a Patient?
Yes. Participation is open to all. Signing up does not create a patient-physician relationship and covers only the program’s services.
What If I Need Labs Ordered?
We offer low-cost labs through Quest Diagnostics for those who choose to pay cash instead of using insurance.
How Do I Get More Information?
For updates and membership opportunities, simply fill out the form below and we’ll be in touch.
Can I Join the Female Athlete Program Without Being a Patient?
Yes. Participation is open to all. Signing up does not create a patient-physician relationship and covers only the program’s services.
What If I Need Labs Ordered?
We offer low-cost labs through Quest Diagnostics for those who choose to pay cash instead of using insurance.
How Do I Get More Information?
For updates and membership opportunities, simply fill out the form below and we’ll be in touch.
Can I Join the Female Athlete Program Without Being a Patient?
Yes. Participation is open to all. Signing up does not create a patient-physician relationship and covers only the program’s services.
What If I Need Labs Ordered?
We offer low-cost labs through Quest Diagnostics for those who choose to pay cash instead of using insurance.
How Do I Get More Information?
For updates and membership opportunities, simply fill out the form below and we’ll be in touch.